No Show, Late & Cancellation Policy
For any client who does not show up for their reserved service, he/she will be considered a NO SHOW and charged 100% of the service(s) booked. Tardiness more than 5 minutes, with/without any notice and regardless of the reason, will result in the scheduled service(s) being rescheduled or possibly cancelled. For any appointment changes, such as a cancellation or rescheduling that is less than 48 Hours of the appointment date and time will be charged for 100% of the service(s) booked. NO fee will be assessed if the client cancels AT LEAST 48 hours prior to the scheduled service(s). There are NO refunds and NO exceptions.
Menstrual Cycle & Personal Hygiene Policy
Services are permitted during menstruation cycle. A clean tampon MUST be inserted, and the guest MUST refresh the tampon prior to the service. The Queen being waxed should be advised that during, and possibly before or after the menstruation cycle, the area can be more sensitive and cause discomfort during the service. If the Queen should experience such discomfort and request to stop the service, she will still be charged for the service and will have to return when the sensitivity subsides. It is greatly appreciated that the King or Queen come bathed prior to their services, and all private areas are cleaned and prepared for hair removal services.
Deposit Policy
In order to reserve the scheduled service, a credit card must be put on file at all times. The designated deposit must be paid in order to secure the selected appointment type, date and time. The remainder of the service is charged upon the completion of the service is or if there is a violation of the above-mentioned attendance policy.
Young Queens & Kings Policy
Any minors under the age of 18 must be accompanied by a Guardian/Parent when receiving services. Any clients 16 or older, and with the permission of their guardian, may receive vaginal hair removal services. A government issued ID must be presented, and is the only form of identification accepted at Esthetics Queendom LLC. A consent form must be, and can only be signed by a Legal Guardian; appropriate identification for the guardian must also be presented. A guardian must also accompany the minor during the entire service.
Additional Guests & Children Policy
Although we love the little ones here at Crowned & Bougie Day Spa, I am only able to provide esthetic services and not babysitting services. Children WILL NOT be permitted to sit unattended while you receive your service(s). If you are unable to find a babysitter or a loved one to care for young King or Queen, then I ask that you please reschedule your service. Services can be rescheduled within 7 days of the original appointment date and time, if it is less than the 48 hour policy. Due to limited liability, all additional guests must wait in your vehicle or outside while you receive your service and will not be permitted inside.
Privacy Policy
Your privacy is of the utmost value to me, so at no time do I share your information with anyone, for any reason. Your personal information that is provided to me via consent forms, questionnaires, etc. are used for bookkeeping and my personal records only. At no time will there be any filming or photos of your services, unless you have given your permission to post your photo for portfolio portraits. At no time will your information be posted, such as your given name or social media usernames, unless you have given consent to doing so for portfolio purposes.